Privacy Policy
At 7p777, protecting your personal information is very important to us. This policy clearly explains how your information is collected, what it is used for, and how it is kept secure.
Table of Contents
Introduction and Applicability
7p777 (referred to as "we", "our", or "the platform") is an online entertainment and betting platform that provides services to users in Bangladesh. This privacy policy defines our responsibilities and commitment regarding users' personal information.
This policy applies to all services provided through the https://7p777app.cam website and its associated mobile applications. By using our services, you are considered to have given your consent to the terms set out in this policy. We also encourage you to read our Terms and Conditions, as they apply together with this policy.
This platform is intended solely for individuals aged 21 or above. Age verification is mandatory during registration, and we do not knowingly collect or process information from minors.
How and What Information We Collect
We collect user information in the following ways:
2.1 Information You Provide Directly
We collect information you provide during registration and account management. This includes:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Identity document — National ID card or passport details (for age and identity verification)
- Payment account details — bKash, Nagad, Rocket, or bank account information (for processing transactions)
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Duration of use and login/logout history
- Gaming activity — betting patterns, win and loss records
- Technical error and issue logs
2.3 Information Received from Third Parties
We may receive supplementary information from trusted third-party service providers for the purposes of identity verification and fraud prevention. This information is used solely for account verification and security.
Purpose of Using Your Information
7p777 uses your information for the following specific purposes:
3.1 Account Management and Service Delivery
Your information is needed to create and manage your account, verify logins, process deposits and withdrawals, and personalise your gaming experience. Payment information is used to accurately complete financial transactions via bKash, Nagad, Rocket, or bank transfer.
3.2 Security and Fraud Prevention
We analyse information to prevent unauthorised account access, creation of multiple accounts, money laundering, and other misconduct. Every transaction and login session is monitored to keep your account secure.
3.3 Customer Support
Your account information is used to resolve your issues quickly when you contact our 24/7 live chat and email support team. Previous support request history is retained so that future interactions are more effective.
3.4 Responsible Gaming
We analyse playing patterns to identify risky behaviour and, where necessary, alert the user. For more details on this, please read our Responsible Gaming page.
3.5 Communications and Promotional Information
With your consent, we may notify you by email or SMS about bonus offers, promotions, and important platform updates. You can opt out of these communications at any time.
Data Storage and Security
7p777 takes strict technical and administrative measures to protect user information.
4.1 Technical Security Measures
- SSL (Secure Sockets Layer) encryption — all data transfers are carried out through encrypted channels
- Encryption of stored data — sensitive information stored in the database is always encrypted
- Two-factor authentication — OTP verification for account access
- Firewall and intrusion detection — continuous network monitoring
- Regular security audits — periodic assessments by third-party experts
4.2 Data Retention Period
Information is retained while your account is active and for as long as necessary after the account is closed. Financial transaction records and identity verification information are retained for specified periods in accordance with applicable regulations. Once those periods have passed, information is securely deleted or anonymised.
4.3 Response to a Data Breach
If a security breach occurs and your information is at risk, we will notify you as soon as possible and take the necessary steps to contain the incident.
Sharing Information with Third Parties
7p777 does not sell your personal information. However, limited information may be shared with trusted partners in certain circumstances:
5.1 Service Provider Partners
Third-party service providers specialising in payment processing, identity verification, customer support, and technical infrastructure are given access to limited information. They may only use the information to carry out their specific tasks, and using it for their own purposes or transferring it to others is strictly prohibited.
5.2 Game Software Providers
Our game providers, including Pragmatic Play, Evolution, JILI, and PG Soft, receive the minimum technical information necessary to manage game sessions. This information is also governed by their own privacy policies.
5.3 Legal Obligations
We are required to provide necessary information in response to court orders, lawful requests from investigative authorities, or other legal obligations. For any such disclosure, we will make every effort to notify you to the extent permitted by law.
5.4 Business Restructuring
In the event of a merger, acquisition, or transfer of business assets, your information may be transferred to the new entity. We will provide users with adequate notice before any such change.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and personalise the user experience.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — maintaining login sessions, storing security tokens, and retaining preferences. These cookies cannot be disabled, as the service will not function correctly without them.
6.2 Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This information is collected in aggregated and anonymised form, so you cannot be personally identified.
6.3 Cookie Management
Most cookies can be managed through your browser settings. However, please note that disabling essential cookies may affect some key functions of the platform.
Your Rights and Controls
7p777 respects users' data rights. You may exercise the following rights:
7.1 Right to Access Your Information
You may request a copy of the information we hold about you at any time. We will fulfil this request within 30 working days.
7.2 Right to Correct Your Information
If any of your personal information is incorrect, you may request a correction. This can be done through account settings or by contacting customer support directly.
7.3 Right to Request Deletion of Your Information
You may request to close your account and have your information deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing dispute resolution.
7.4 Right to Opt Out of Promotional Communications
You can opt out of promotional communications at any time by clicking the "Unsubscribe" link at the bottom of any marketing email we send, or by notifying customer support.
7.5 Setting Gaming Limits
Our platform allows you to set deposit limits, session limits, and self-exclusion options. For more details, visit our About Us page to read about our values and commitments.
Child Protection
7p777's services are strictly for individuals aged 21 or above. We do not knowingly collect information from minors and do not provide services to them.
Age verification is mandatory at registration. If we find that a person under the age of 21 has created an account, that account will be closed immediately and all collected information will be deleted.
If a parent or legal guardian suspects that their child has registered on this platform, please contact our customer support immediately.
Policy Changes
This privacy policy may be updated from time to time due to changes in services, legal requirements, or security improvements. For significant changes, we will notify users by email or through an in-platform notification.
Continuing to use the platform after an update is considered acceptance of the revised policy. We therefore encourage you to review this page regularly. The date of the latest update will be shown at the top of the page in every version.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: 24/7 — via the chat icon at the bottom of any page on the platform
- Email: [email protected]
- Language: Support is available in both Bengali and English
For privacy-related requests, we will respond as quickly as possible after verifying your account details. You can also check our Frequently Asked Questions (FAQ) section for answers to common questions.